stand alone access control


Trouble Shooting Guide




DC250 system

Proximity reader will not open the door
  1. This procedure can be used to check Smart.net and DC250 systems
  2. When you present a card (token) check the LED. It will do one of the following:-
    1. The LED does nothing, it is off
      1. The reader has no power
        1. Check for correct voltage. If power is correct the reader may faulty. Check the reader in another location if possible.
    2. The LED flashes GREEN very briefly (then back to RED)
      1. In this case the reader and controller are not communicating
      2. Try the reader in a different location (ie connect it to a known working controller. If the same problem exists, it may be that the reader is formatted incorrectly (this can occur if it gets a voltage spike). Reformat the reader using 1386RCC cards. This will change the format from Weigand to Clock and Data (required for SRS systems)
    3. The LED flashes GREEN 3 times (then back to RED)
      1. In the case the reader and controller are working correctly but the card used is not valid.
      2. Check your card programming. If this is a Smart.net system check the communications for DC250 check the programming here
    4. The LED turns GREEN for a few seconds (then back to RED)
      • time determined by the lock timer
      1. In this case the controller has correctly responded to the card presentation. If the lock will not operate you should check the wiring of the electric locking device.
      2. Check connections for Fail Locked devices
      3. Check connections for Fail Unlocked devices